Objective

Grow revenue by building sales opportunities and driving the sales process with prospective customers

Responsibilities

  • Identify leads and build prospective sales funnel
  • Educate customers on the value of our products
  • Provide recommendations based on a customer’s business needs and usage patterns
  • Manage multiple customers simultaneously at various stages of the buying cycle
  • Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Requirements

  • 3+ years relevant work experience in an account management or sales role, preferably in SaaS
  • Track record in meeting and exceeding sales goals
  • Track record in driving customer satisfaction and building deep relations with them
  • Awesome oral and written communication skills
  • Ability to work with people with different skills, cultures, temperament, backgrounds, locations, and time zones
  • Some knowledge of open source technologies, specially Hadoop ecosystem a plus
  • Knowledge and previous experience in similar role a plus
  • Knowledge and previous experience in enterprise analytics a plus

About Zepl

Zepl was started by the team that built Apache Zeppelin – with more than 300,000 users worldwide who have created 6,000,000 notebooks – in response to a growing demand for enterprise support from its open source users. Zepl has expanded to support Jupyter notebooks and has built a robust platform for numerous computer systems and data sources.

Love Open Source - As the creators of Apache Zeppelin, we contribute actively to the open source community in order to bring the benefits of data science to a broader world.

Empowering People - Our goal is to enable a world where everyone can make data-driven decisions faster and more efficiently.

Embrace New Thinking - Like our customers, we thrive on creative thinking and solving hard challenges.

Perks

Healthcare, Dental, Pension/401K, based on country of work.
Work in the office or remotely .
Monthly lunches, BBQs and celebrations.
Celebrate culture working with a diverse global team.
Biannual global team retreats.

    Locations

    Zepl has offices in San Jose and Seoul, and a talented team located around the world.

    Silicon Valley
    160 W. Santa Clara Street #500
    San Jose, CA 95113, USA
    408.533.8715

    Gangnam
    34 Hakdong-ro 30gil, gangnam-gu
    Seoul, Korea 06106 135-829